FAQ
Q: What is included in our HOA dues?
A: Association bookkeeping/accounting, property management, landscaping and grounds maintenance (lawn mowing, irrigation maintenance and repairs), snow shoveling and plowing, building maintenance and garage building maintenance, irrigation water bill, trash and recycling, composting?, HOA policy insurance (this covers the exterior of the building), garage lights and electric.
Q: What expenses are the homeowner’s responsible for (outside of paying their HOA dues)?
Gas, electric, water and sewer. Homeowner’s are also responsible for paying their cable and internet. Homeowners and renters are also responsible for carrying their own insurance policy. An individual policy will cover interior finished surfaces and contents of your property. Renters should carry a policy that covers their contents (belongings) and displacement in case of catastrophic loss.
Q: Who are our utilities and service providers?
Electric: Holy Cross Electric
970-945-5491
www.holycross.com
Gas: Black Hills Energy
888-890-5554
www.blackhillsenergy.com
Sewer: Basalt Sanitation District
970-927-3698
www.basaltsanitation.org
Water: Basalt Water Department
970-927-9013
www.basalt.net
Trash and Recycling: Waste Management
720-466-1429 www.wm.com
Composting: Evergreen Zero Waste
970-930-7900
www.evergreenzerowaste.com
Basalt Chamber of Commerce
970-927-4031
www.basaltchamber.org
Basalt Police Department (Non-emergency)
970-927-4316
Association Insurance: Mountain West Insurance
800-390-0559
www.mtnwst.com
Local contact: Sami Burke
HOA Bookkeeping: Stephanie Wheeler, Tic and Tie Service
970-379-4067
swtntinc@gmail.com
Property Management: Jason Anderson/Anderson Property Management
970-355-4059
jandersonmanagement@gmail.com
Q: What days are trash and recycling pick-up?
TBD by Waste Management
Q: What is considered prohibited trash?
Trash left outside of the trash container, oversized trash, electronics and items labeled “free”.
Q: What is acceptable recycling? What are the recycling rules?
Q: What are the composting rules?
Q: What tasks does the property manager take care of?
The property manager takes general maintenance and repairs of the exterior buildings and fences, dryer vent cleaning, snow removal, lawn maintenance, irrigation repairs and rule enforcement.
Q: I have a domestic complaint and or concern for my safety and wellbeing or the wellbeing of others. Who should I contact in case of emergency?
Please contact our property manager, Jason Anderson, at 970-355-4059. To file a police report for a domestic incident, please contact Basalt Police Department at 911 or 970-927-4316 to dispatch an officer.
Q: I have a question about my HOA dues, who should I contact?
Please contact Stephanie Wheeler at swtntinc@gmail.com or 970-379-4067
Q: I live in the 4 unit condominium unit on Alexander Lane. Who is responsible for utilities and boiler maintenance?
The 4 unit condo unit shares a boiler and hot water heater that is located in a shared utility closet on the east side of the building. The Association is responsible for splitting the utilities (water, gas, and common use electricity usage for the common area hallway, shared utility closet, garage lights and irrigation clock) 4 ways between the owners based on the square footage of the condo unit. Each owner is responsible for setting up and paying the electric utility for their own unit. The boiler and hot water heater maintenance is shared among the owners in this building. The property manager, Jason Anderson, and owner, Leonard Lutomski, check the mechanical room and the stock water softener
Q: Who is responsible for windows, doors, garage doors and garage door openers?
The homeowner is responsible for the maintenance and repairs of these items. Windows, doors, and garage doors must match the original construction of the property. For fit and finish questions, please contact our property manager, Jason Anderson, at 970-355-4059 or via email at jandersonmanagement@gmail.com